Through Citizens Service-010, the City Council of Vigo offers the opportunity to deal with and solve all the citizens concerns and get the proper and accurate information required, avoiding unnecessary travel to the municipal offices. By using the telephone or e-mail you also easily be able to manage applications, complaints and suggestions addressed to the municipal bodies and services.

Information by phone

• Phones
  • 010 : Calls made from fixed phones in the municipality of Vigo.
  • 986 810 260: Calls from outside the municipality or through a mobile phone.

• Opening Hours
• Monday to Friday from 8:00 am to 20:00 pm.
• Saturdays from 10:00 am to 14:00 pm.

Information on the internet

010@vigo.org: E-mail address where you can get useful advice, resolve any doubts, raise queries and request information.

Proceedings on-line

Procedures intended to defend the citizens' interests in relation with the City Council which can be started and carried out by any individual or corporate body.

• Complaints and Suggestions on the Virtual Office (spanish): Requires identification and generates a tracking code to allow you to check the processing status at any time.
• Delivery of Notices on the Virtual Office (spanish): meant to improve the municipal services. No identification required.